Standard Cancellation Policy:
• Cancellations Made 48 Hours Before Rental Start Date:
If you need to cancel your rental reservation at least 48 hours before the start date, you will receive a full refund of your rental fees.
• Cancellations Made Within 24-48 Hours of Rental Start Date:
Cancellations within this timeframe are eligible for a 50% refund of the rental fees.
• Cancellations Made Less Than 24 Hours Before Rental Start Date:
Unfortunately, cancellations made less than 24 hours before the rental start date are non-refundable, as equipment is reserved specifically for your use.
Rescheduling Policy:
• If you need to change your rental dates, please contact us at least 48 hours in advance. We’ll do our best to accommodate your new schedule based on availability.
No-Show Policy:
• If you do not pick up or accept delivery of your rental equipment on the start date without prior notice, your reservation will be considered a no-show, and no refund will be issued.
Thank you for your understanding and cooperation. If you have any questions, please feel free to contact us.